Pioneers in Adaptive Leadership

Adaptive Leadership Insights

In Community

Leadership rooted in community

Bridging Humanity and Leadership

Leadership is not merely about strategy, authority or efficiency, it’s about humanity. In a world increasingly defined by division, polarization and transactional interactions, we need a leadership philosophy that reconnects us. Ubuntu, an African philosophy of shared humanity, offers a profound foundation. When combined with Adaptive Leadership: a framework designed for navigating complexity, we find a way of leading that is both deeply human and strategically effective.

Ubuntu is generally translated to mean, “I am because we are.” It is not a metaphor but a lived reality: a recognition that our existence is inextricably linked to others. Adaptive Leadership, developed by Ronald Heifetz and Marty Linsky, provides the tools to mobilize people through uncertainty, conflict and change. Together, they form a leadership approach that is compassionate yet courageous, relational yet resilient. This is not leadership as dominance. This is leadership as restoration: of trust, of community, of shared purpose.

What is Ubuntu? The philosophy of interconnectedness

Ubuntu originates from the Nguni [Bantu] languages of Southern, central and east Africa, encapsulating a cosmology where individual identity is formed through community. Unlike Western individualism, which often emphasizes self-reliance and competition, Ubuntu asserts:

“A person is a person through other persons.”

Core Values of Ubuntu

  1. Compassion: Recognizing that another’s suffering is not separate from our own.
  2. Mutual Respect: Seeing every life as deserving of acknowledgment and dignity.
  3. Interdependence: Understanding that collective well-being sustains individual well-being.
  4. Shared Humanity: Rejecting transactional relationships in favor of kinship.

Ubuntu is not passive; it demands active engagement. It calls us to see people, not just manage them.

Ubuntu vs. Traditional leadership models

Most leadership models prioritize efficiency, control and measurable outcomes. Ubuntu shifts the focus to: relationships over transactions, listening over commanding and healing over winning.

This is not idealism; it is practical wisdom. Research in organizational psychology shows that psychological safety, trust and belonging are key drivers of team performance. Ubuntu aligns with these truths intuitively.

What is Adaptive Leadership? Leading through complexity

Adaptive Leadership is a framework for navigating challenges where there are no ready-made solutions. Unlike technical problems (which have clear fixes), adaptive challenges require shifts in values, beliefs and behaviors.

Key Principles of Adaptive Leadership:

  1. Get on the Balcony: Step back from immediate reactions to observe systemic patterns.
  2. Regulate distress: Keep tension at a productive level – enough to spark change, but not so much that people disengage.
  3. Give the Work back: Resist solving problems for people; instead, empower them to own the challenge and resolution.
  4. Protect Voices from below: Ensure marginalized or dissenting perspectives are heard.

Adaptive Leadership is not about having all the answers – it’s about creating the conditions for collective learning.

Where traditional leadership fails

Many leaders default to: authoritarian fixes (imposing solutions), avoidance (ignoring conflict) and superficial harmony (prioritizing comfort over growth).

The Fusion: Ubuntu + Adaptive Leadership in Practice

The first thing to recognise is that Ubuntu and Adaptive Leadership are not opposing ideas; they are complementary. Ubuntu provides the why (leadership as service to humanity), while Adaptive Leadership provides the how (practical methods for navigating complexity – the human condition).

Where they intersect

Ubuntu Principle Adaptive Leadership Practice
Compassion Regulate distress with empathy, not rigidity
Mutual Respect Protect all voices (esp marginalized)
Interdependence Give the work back – trust collective wisdom
Shared Humanity Get on the balcony to see the whole system

Why this fusion matters

Many leadership models focus on either Hard skills (strategy, execution) or Soft skills (empathy, communication). But the most effective leaders integrate both. Ubuntu ensures we don’t lose sight of people in the pursuit of progress. Adaptive Leadership ensures we don’t sacrifice progress for the sake of harmony.

Adaptive Leadership in Action

The challenge: A Community Divided

In a Nigerian community in Oshun state, tensions between parents, government officials and chiefs had reached a breaking point. Accusations of corruption, lack of transparency and misinformation were exchanged. Community health is at stake during a global health pandemic.

The adaptive approach
The community health worker did not impose a top-down solution. Instead, she:

  1. Created space for dialogue – Held structured forums at a local school where grievances could be voiced without retaliation.
  2. Invited community elders – Brought in respected local figures to mediate, reinforcing Ubuntu’s value of collective wisdom.
  3. Got on the Balcony – Identified systemic issues (distrust, unclear decision-making processes, lack of accountability) rather than blaming/scapegoating individuals.
  4. Gave the Work back – Facilitated a co-created plan for accountability and collaboration.

The outcome

Progress was slow, but trust was rebuilt. Parents felt heard. Government officials and clinics became more transparent about information on the COVID-19 statistics and immunization programs. Most importantly, the community’s culture shifted from “us vs. them” to “we are in this together.”
This was not just conflict resolution, it was cultural transformation.

Applying Adaptive Leadership in Everyday Scenarios

Situation A: Managing team conflict

  • Ubuntu Lens: View conflict as a relational rupture, not just a performance issue.
  • Adaptive Move: Facilitate dialogue where underlying values (fairness, recognition) are surfaced.

Situation B: Leading organizational change

  • Ubuntu Lens: Acknowledge losses; people need to grieve old ways before embracing new ones.
  • Adaptive Move: Co-create the future with employees rather than dictating it.

Situation C: Supporting a struggling employee

  • Ubuntu Lens: Approach with curiosity, not judgment.
  • Adaptive Move: Ask, “What do you need to grow?” rather than prescribing fixes.

Practical Ways to Embody Ubuntu in Leadership

Ubuntu is not a slogan—it’s a practice. Here’s how to live it:

  1. Listen Deeply – Not just to respond, but to understand.
  2. Recognize Unseen Labor – Acknowledge those who contribute quietly.
  3. Share Power – Decentralize decision-making where possible.
  4. Lead with Vulnerability – Admit when you don’t have answers.
  5. Celebrate Collective Wins – Shift from “I” to “We succeeded.”

The Future of Leadership is Human

The most urgent challenges of our time – polarization, burnout, systemic inequity, war, fascism – cannot be solved through force or efficiency alone. They require leadership that sees people, honors connection and navigates complexity with both courage and compassion.

Ubuntu reminds us that leadership is not about standing above, but standing with. Adaptive Leadership gives us the tools to do so effectively. When we lead this way, we don’t just solve problems – we heal, we unite, we transform. Because in the end, I am, because we are. I am, We.

At Adaptive Change Advisors we draw on a wealth of experience across the globe. Our inclusive and flexible approach allows for deeper insights and creative solutions to a range of leadership challanges. If you are interested in learning more consider signing up for our Introduction to Adaptive Leadership Programme

Keep up to date with ACA

As the world changes, so does our thinking. Stay up to date with the latest developments from Adaptive Change Advisors. Our newsletter is designed to provide you with the type of information you need to stay ahead of the latest leadership trends.